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Return Policy

We stand behind our products with a North America-wide guarantee – if you’re not completely satisfied, we’ll replace or refund your money within 30 days of your purchase or you may exchange for any other items within 60 days. Please contact us before you return any merchandise. There is no restocking fee, unless:

Bleached real antlers chandelier products are subject to a 15% restocking charge. Reproduction bleached antler chandeliers and custom orders are non-refundable and non-exchangeable. Some custom orders may be eligible for a partial refund with prior authorization.